Property Solvers is a property company offering sellers two distinct routes, a quick sale auction and a direct cash purchase. They are members of both The Property Ombudsman and the National Association of Property Buyers, have been operating since 2005, and publish some of the most thorough property resources of any company in this sector. The most important thing sellers need to understand before approaching them is which route they are actually being offered: the auction route is not a guaranteed sale, while the direct cash purchase route is.
Property Solvers: key facts and figures
Property Solvers was founded in 2005 and operates from London. They are members of The Property Ombudsman (TPO) and the National Association of Property Buyers (NAPB), and are also registered with Trading Standards and NAEA Propertymark, giving them one of the broader regulatory footprints in the sector. They operate across England and Wales and have built a reputation for publishing extensive, well-researched resources about the property market. They offer two routes to sellers: a quick sale auction (which targets closer to market value but is not a guaranteed sale) and a direct cash purchase (which is faster and certain, but at a discount to market value). Always clarify at the first conversation which route is being discussed.
Auction route vs cash purchase: the critical difference
The auction route targets a higher price, in some cases approaching open market value, but it is not guaranteed. If bidding does not reach the reserve price, the property does not sell, and you are back to square one. The direct cash purchase route is a guaranteed transaction: Property Solvers buys with their own funds at an agreed price on your timeline. These are fundamentally different propositions, and sellers who approach Property Solvers for a quick sale should be clear from the outset which route is actually being discussed.
What Property Solvers do well
- Operating since 2005, around 20 years of experience in the market
- TPO and NAPB member, plus Trading Standards and NAEA Propertymark registration
- Dual route offering, gives sellers options between auction and direct purchase
- Auction route can achieve closer to market value for the right property
- Extensive published resources, one of the most informative companies in the sector
- No fees to sellers on the direct cash purchase route
What to watch out for
- Auction route is not a guaranteed sale, bidding must reach reserve or the property does not sell
- Always clarify upfront whether you are being offered auction or direct purchase
- Survey transparency: ask whether they share the full RICS report on the cash purchase route
- No publicly advertised price match guarantee
- A relatively small volume of independent reviews compared with the number of transactions claimed
Property Solvers vs Bettermove: how they compare
The like-for-like comparison is Property Solvers’ direct cash purchase against Bettermove’s cash route. Both are secure sales using the buyer’s own funds, and both companies hold the same regulatory memberships. The differences are in survey transparency, the price guarantee, and the additional options each company offers.
| Side-by-side comparison (direct cash purchase) | Property Solvers | Bettermove |
|---|---|---|
| Founded | 2005 | 2014 |
| TPO member | ✓ | ✓ |
| NAPB member | ✓ | ✓ |
| Trustpilot score | 4.7 ★ (approx. 190 reviews) | 4.6 ★ (c. 2,360 reviews) |
| Fees to seller | None (cash route) | None |
| Secure sale | ✓ (cash route only) | ✓ |
| Auction option | ✓ | ✗ |
| Investor network route | ✗ | ✓ |
| Full survey report shared | Ask directly | ✓ Standard |
| Price Promise | ✗ | ✓ Written guarantee |
| England & Wales coverage | ✓ | ✓ |
Figures correct as at September 2026. Trustpilot scores and review counts change frequently — please check both companies’ current profiles before making a decision.
What the Trustpilot scores tell you
On paper, Property Solvers edge this comparison: their Trustpilot score is 4.7 against Bettermove’s 4.6. But the review volumes tell a different story. Property Solvers’ 4.7 comes from around 190 reviews, a small enough dataset that a concentrated run of positive experiences can hold the average high. Bettermove’s 4.6 comes from around 2,360 reviews, roughly twelve times more evidence. Sustaining a score across that many reviews is a different achievement to sustaining it across 190. When two scores are this close, the volume of reviews behind them is the more important number.
“Before you agree to anything with any quick-sale company, ask two questions: is this a guaranteed sale or an auction, and will you show me the full survey report? The answers tell you everything.”
Rory, Operations Manager, Bettermove
Bettermove’s verdict
Property Solvers are a credible, well-established and properly regulated operator, and their published resources are genuinely useful for sellers trying to understand the market. If you want the option of an auction alongside a guaranteed cash purchase, they are worth considering. For sellers whose priority is speed and certainty, the direct cash purchase route, from Property Solvers or Bettermove, is the right comparison. Get written offers from both, clarify that you are comparing like-for-like, and ask both companies whether they will share the full RICS survey report before you finalise anything.
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