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For estate agents

Fix a broken property chain. Fast.

When a chain collapses, you lose months of work and your vendor’s trust. Refer the broken link to Bettermove and we’ll step in with a guaranteed cash offer within 24 hours, keeping the rest of the chain alive.

Refer a broken chain now

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Free · No obligation · Your client stays yours

1 in 3UK property sales collapse before completion, most due to a broken chain.

24hrsCash offer turnaround
7 daysFastest completion
£0Fees to agent or seller
100%Off-market, discreet
No referral agreement required to startSimply send us the property details. We’ll handle everything else and keep you in the loop throughout.

Cash offer in 24 hours

Chain rescued in days

No fees to agent or seller

Off-market & discreet

How it works.

Three steps from broken chain to rescued sale.

01

When a chain breaks, a buyer pulls out, a sale falls through, a seller gets cold feet, refer that property to us. One call, email, or the form above is all it takes. You stay in control throughout.

02

We send the offer to you, not your client

Our team assesses the property and sends a guaranteed cash offer directly to you, the agent, within 24 hours. You present it to your vendor. The relationship stays yours from start to finish.

03

Chain rescued. Commission saved.

Once your vendor accepts, we step in as the cash buyer for the broken link and the chain completes as planned. You protect your pipeline, your vendor relationships, and your fee.

Why estate agents refer to Bettermove.

A service built specifically for the problems agents face when chains collapse.

Never lose a sale to a broken chain again

1 in 3 UK property sales collapse before completion. With a Bettermove referral in your back pocket, you have an answer every time.

Cash offer within 24 hours

Our in-house buying team moves fast. No waiting for finance, no surveys that take weeks, a firm offer, quickly.

Protect your vendor relationships

When a chain falls apart, your vendors blame you. Being the agent who fixes the problem rather than just reporting it is the difference between losing a client and gaining a referral.

No fees to you or your clients

We charge nothing to estate agents for referrals. Sellers pay zero fees. There is no cost on either side.

Handled with discretion

We work quietly and professionally. No disruptive viewings, no unnecessary stress for your vendor. We manage the process so your client relationship stays intact.

Trusted by agents across the UK

We are relied upon by agents nationwide who need a chain-break partner they can trust to deliver.

We will never cut you out.

The moment you refer a property, your introduction is on record. Here’s exactly what that means in practice.

Your introduction is logged immediately

The moment you refer a property, we record your name and agency as the introducing party. That record doesn’t change.

We keep you updated throughout

You hear from us at every stage, offer made, survey booked, completion approaching. You are never left wondering what’s happening with a property you referred.

We never contact your client directly without you

We communicate with your vendor through you, or with your explicit knowledge and consent.

Bound by The Property Ombudsman

We are TPOS members, so our processes and complaint handling are open to independent scrutiny. Our conduct isn’t a promise, it’s a regulated obligation.

“We were three weeks from completion when the buyer at the bottom of the chain pulled out. Bettermove stepped in with an offer the same day and we completed on time. Honestly saved the whole sale.”

Estate agent partner, West Yorkshire

Agent questions, answered.

Everything you need to know before making your first referral.

What types of property do you buy?
We buy all residential property types, flats, terraces, semis, detached, new builds, ex-local authority. We also handle tenanted properties, probate sales, and properties in any condition.
How quickly can you complete?
In genuine chain-break situations, we can complete in as little as 7 days. We work to the timeline the chain needs, so if the rest of the chain needs 3 to 4 weeks, we accommodate that too.
Will you offer close to market value?
Cash route offers are typically up to 80% of open market value, the trade-off for a guaranteed, chain-free sale with no fees and no fall-through risk. In many cases this is far better than the alternative, a fallen-through sale, months of re-marketing, and an unhappy vendor.
Do I need a formal referral agreement?
No paperwork required to start. Simply contact our agent partnerships team with the property details and we’ll take it from there.
How do I know you won’t go direct to my client?
We log every referral against the introducing agent the moment it comes in. That record is permanent. We don’t approach your vendor independently.
What if my vendor contacts you directly after I’ve referred them?
It makes no difference. The introduction is already logged against your agency. If the vendor reaches out independently, we acknowledge the referral was made through you and the record stands. You remain the introducing party.

Regulated & trusted

The Property Ombudsman

TPOS Registered

National Association of Property Buyers

NAPB Registered

Information Commissioner’s Office

ICO Registered

Got a broken chain right now?

Call our agent partnerships team directly, we’re available 7 days a week and can have an offer back to you the same day.

0330 004 0050

No obligation · No referral agreement needed to start · Available 7 days a week

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