Open Property Group have operated as a cash buyer since 2014 from Gerrards Cross, Buckinghamshire, and are NAPB members and registered with The Property Ombudsman. They buy directly at up to 85% of market value, are landlords as well as buyers, and say they have completed more than 1,500 transactions. Their Trustpilot score is 4.3 from around 150 reviews. The comparison with Bettermove comes down to timescales, how firm the offer is after due diligence, and which second route suits you.
Open Property Group: key facts and figures
Open Property Group is a trading style of Open Property Finance Limited, incorporated in January 2014 (company number 08869983). They have been NAPB members since October 2016 and are registered with The Property Ombudsman. They say they buy with their own funds, offer up to 85% of market value (their pages describe typical offers as 80% or around 85%), and charge no fees, funding your solicitor or theirs. They buy residential property across England and Wales, plus commercial property, land, short leases and portfolios. Their brands include Move Places, a quick-sale estate agency, and they run auctions through Auction Trade, a trading name of the same company.
How Open Property Group works
They aim to make a no-obligation cash offer within 24 hours (48 hours on some pages, longer for unusual properties), usually left open for seven days. If you proceed, an independent surveyor carries out a brief survey. Offers are described as guaranteed, subject to contract, and they have said initial offers are subject to due diligence including surveys, legal checks and underwriting. Completion can be as fast as seven days. Their standard timetable is 28 days; a 2026 article gives an average of 28 days from offer to completion, and an older page 35 days to exchange plus around seven to completion.
What Open Property Group do well
- Trading since 2014, NAPB members since 2016, more than 1,500 transactions
- Up to 85% of market value, no obligation and no title restrictions
- No fees, with legal costs funded whether you use their solicitor or your own
- Experience with tenanted, probate and portfolio sales
- Move Places estate agency and Auction Trade as further options
- England and Wales, including commercial property and land
What to watch out for
- Plan on their published averages rather than the fastest-case figures, and ask which applies to you
- Ask what could change the figure after due diligence, in writing
- A small minority of reviews describe long gaps before exchange and slow replies
- Ask whether you will see the survey report
- Auction Trade charges 1% plus VAT on completion; this is separate from the cash offer
Open Property Group vs Bettermove: how they compare
Both companies say they have traded since 2014, buy directly for cash and charge no fees. The differences are the reviews, the timescales and the second route.
| Side-by-side comparison | Open Property Group | Bettermove |
|---|---|---|
| Founded | 2014 | 2014 |
| NAPB member | ✓ | ✓ |
| TPO member | ✓ | ✓ |
| Trustpilot score | 4.3 ★ (c. 150 reviews) | 4.7 ★ (2,368 reviews) |
| Fees to seller | None (cash purchase) | None |
| Legal costs covered | ✓ (own solicitor or theirs) | ✓ (our recommended solicitors) |
| Direct cash buyer | ✓ | ✓ |
| Timescale stated | From 7 days; published averages of 28 days (offer to completion) and 35 days (offer to exchange) | From 7 days; no average published |
| Full survey report shared | Ask directly | ✓ Standard |
| Price Promise | Not stated | ✓ Match or beat a genuine written cash offer where we can (key terms on our Sellers page) |
| Investor network route | Move Places agency (95% average, they say) and Auction Trade (1% + VAT) | ✓ Up to 93%; net sum agreed first; not a guaranteed purchase |
| England & Wales coverage | ✓ | ✓ |
Figures correct as at October 2026. Trustpilot scores and review counts change daily; Bettermove’s figure on this page updates automatically from Trustpilot. Check both companies’ profiles for the latest figures before you decide. Founded dates are as each company states them.
What the Trustpilot scores tell you
Open Property Group’s TrustScore is 4.3 from around 150 reviews, most of them five-star. Bettermove’s is higher at the time of writing and drawn from many more reviews. Positive reviews name staff and mention quick legal work and tenanted or problem properties. The critical minority describe long waits before exchange, unanswered emails and some conditions or reductions after acceptance. The company replies to most, citing issues such as title, lease, cladding or missing safety certificates, and in several cases a director called the reviewer.
💡 Ask any cash buyer how long a sale like yours typically takes from offer to exchange, not just the fastest case. Open Property Group publish an average; ask Bettermove the same question.
“Fast is easy to promise. Ask what a typical sale looks like, ask for it in writing, and ask what happens to the price if it takes longer.”
Rory, Operations Manager, Bettermove
Bettermove’s verdict
Open Property Group are an established buyer and landlord with experience of tenanted and problem properties, and a legitimate option. The choice comes down to timescale, certainty and which second route suits you. On the cash route we can complete in as little as seven days, on a date that suits you, and we share the full survey report with you. Our investor network quotes up to 93% of market value: we agree a minimum net sum with you first, aim to have a sale agreed within 30 days and require the buyer to pay an exclusivity deposit. Like any investor route, it is not a guaranteed purchase, and if no sale is agreed you are free to walk away. Our Price Promise also applies: if you receive a genuine written cash offer from a regulated UK property buyer after our initial offer, we will review it and match or beat it if we can (key terms on our Sellers page).
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