National Homebuyers are one of the UK’s longest-standing cash property buying companies, operating since 2004 and with thousands of completed purchases behind them. They are NAPB and TPO members, purchase directly with their own funds, and cover England, Wales and Scotland, broader geographic reach than most competitors. For sellers who want a straightforward cash sale from a well-established company, they are a credible option. The areas where Bettermove differs are in survey transparency and the Price Promise, both of which we cover in detail below.
National Homebuyers: key facts and figures
National Homebuyers is based in Burgess Hill, West Sussex, and has been operating since 2004, over 20 years in the cash buying market. They are members of both the National Association of Property Buyers (NAPB) and The Property Ombudsman (TPO), the two key regulatory bodies for the sector. They purchase properties directly using their own funds across England, Wales and Scotland, making them one of the few cash buyers with genuine Scottish coverage. They charge no fees to sellers and cover legal costs on most transactions.
How National Homebuyers works
National Homebuyers follows the standard cash buying process: you submit your property details, receive an initial offer, and if you accept in principle, a survey is commissioned. The survey informs the final confirmed offer. Once agreed, legal work proceeds and completion is arranged on your timeline. They market themselves on reliability and consistency, and with 25+ years of completed transactions, they have a demonstrable track record. The process is straightforward for sellers who want a certain sale without the uncertainty of the open market.
What National Homebuyers do well
- 25+ years in operation, one of the most experienced operators in the sector
- NAPB and TPO member, dual regulatory oversight
- Covers England, Wales and Scotland, wider reach than most competitors
- Direct cash buyer, purchases with own funds, no chain, no mortgage
- No fees charged to the seller
- Thousands of completed purchases across a wide range of property types
What to watch out for
- Survey transparency: ask whether they will share the full RICS report, not all cash buyers do this as standard
- No publicly advertised price match or guarantee scheme
- As a high-volume operator, the experience can feel less personal than a smaller specialist
- Initial offers may be subject to revision after survey, standard in the sector, but always ask about their reduction history
National Homebuyers vs Bettermove: how they compare
Both companies are genuine direct cash buyers with strong regulatory credentials. The most meaningful differences are in survey transparency, the price guarantee, and geographic coverage, National Homebuyers covers Scotland, Bettermove does not.
| Side-by-side comparison | National Homebuyers | Bettermove |
|---|---|---|
| Founded | 2004 | 2014 |
| NAPB member | ✓ | ✓ |
| TPO member | ✓ | ✓ |
| Trustpilot score | 4.0 ★ (801 reviews) | 4.6 ★ (c. 2,360 reviews) |
| Fees to seller | None | None |
| Legal costs covered | ✓ (confirm in writing) | ✓ |
| Direct cash buyer | ✓ | ✓ |
| Geographic coverage | England, Wales & Scotland | England & Wales |
| Full survey report shared | Ask directly | ✓ Standard |
| Price Promise | ✗ | ✓ Written guarantee |
| Investor network route | ✗ | ✓ |
Figures correct as at September 2026. Trustpilot scores and review counts change frequently — please check both companies’ current profiles before making a decision.
What the Trustpilot scores tell you
National Homebuyers’ 4.0 rating comes from 801 verified reviews, a meaningful sample that gives their score real statistical weight. That makes the gap to Bettermove’s 4.6 all the more significant. On a five-point scale, 0.7 of a point across just over 800 reviews is not a marginal difference: it reflects a consistent, systematic gap in the experience sellers are having. The most common themes in lower-rated cash buyer reviews are late-stage offer reductions after survey, slow communication, and a lack of transparency about the process. Bettermove’s 4.6 across 2,360 verified reviews, more than double the National Homebuyers sample, points to a track record where sellers consistently arrive at completion with the experience they were promised at the start.
💡 Selling in Scotland? National Homebuyers are worth contacting as Bettermove currently covers England and Wales only. For any property in England or Wales, get written offers from both and compare directly.
“Experience counts for a lot in this sector, but what matters even more is what a company does when the survey throws up a surprise. Ask any cash buyer: ‘Will you show me the full report?’ before you commit to anything.”
Rory, Operations Manager, Bettermove
Bettermove’s verdict
National Homebuyers are a legitimate, well-established cash buyer with a strong track record. If you’re selling in Scotland, they are one of the few regulated direct buyers worth contacting. For sellers in England and Wales, both companies are credible options, get written offers from both, ask both whether they will share the full RICS survey report, and use Bettermove’s Price Promise as a backstop. If their offer is higher, we will match it.
Ready to take the next step?
Speak to the Bettermove team for free, personalised advice. No obligation, no pressure.